1. Your Pass and associated Proximity Card are issued in your name and are nontransferable and nonrefundable. The Pass can only be used by the cardholder to whom it was issued. Improper use of the Pass authorizes Cerro Bayo S.A. to seize and/or revoke the Pass immediately. In this case, the contract through which the user acquired the Pass will be canceled, by operation of the law and without the need for any notification. In this case, the user will lose any right to claim damages. In the case that the Pass is used by third parties (persons other than the cardholder), who are or are not part of their family group, to access the lifts, the pass will be seized immediately, and the offending user will not be able to use the service again and will not be entitled to make any claims.
2. The term "ski" used in these General Conditions also refers to and includes snowboarding and its variants.
3. The provision of the Proximity Card to third parties or its adulteration or falsification constitutes a crime as established in Articles 172 and 173 of the Criminal Code.
4. The holder of the Proximity Card has the duty to care for it. Cerro Bayo S.A. is not responsible for the robbery, theft, deterioration and/or loss of the Proximity Card. In any of the above mentioned cases of robbery, theft, deterioration and/or loss, if the user intends to access the lifts, they must purchase another Proximity Card at the current sale price. In all cases, there will be an additional cost for reissuing the Card.
5. The Proximity Card has a shelf life and no replacement insurance is available. It is mandatory in all the ski Passes.
6. Passes for voluntarily unused services and/or for services that were unused due to weather conditions cannot be returned.
7. Purchasing passes implies that the user will respect the lift lines and wait their turn.
8. Cerro Bayo S.A. reserves the right to admit users and remove them from the premises.
9. The Pass is only valid for riding the lifts of Cerro Bayo S.A. during the stipulated period of time. The failure to use the Pass and/or the closure of a lift during the season implies the loss of the Pass and it value; therefore, the Pass cannot be used in subsequent seasons.
10. The staff of Cerro Bayo S.A. may, at any time, require the user to show the Pass, payment receipt and documents that verify the identify of the cardholder.
11. The staff of Cerro Bayo S.A. may, at their sole discretion, annul and/or seize the Pass at any time and in any place, if the user engages in misconduct, including any conduct that endangers their own physical wellbeing, that of other people or the property belonging to the company and/or its concessionaires, and/or if user does not respect the rules established in Decree 917/2015 of the Province of Neuquén, which can be found in the Customer Service Office of Cerro Bayo S.A. and on our website www.cerrobayo.com.ar.
12. The user accepts and agrees to comply with the obligations established in Decree 917/2015 of the Province of Neuquén, which can be found in the Customer Service Office of Cerro Bayo S.A. In addition, the user takes responsibility for the consequences of their failure to comply with the provisions of the above mentioned regulation.
13. The user understands that they are responsible for the safe use of the lifts. The user also understands that they are responsible for controlling their speed, direction and posture and that they are responsible for determining whether they have the ability level required to use different lifts, trails and routes. The user is hereby informed that there are inherent risks associated with skiing and other risks associated with mountain sports. These risks include, but are not limited to: variations in the snow, wind, visibility, trails and terrain, ice, icy conditions, rocks, avalanches, trees and other woody plants that grow above and below the surface, lift towers, delimiting ropes, snow-making equipment and other natural and man-made obstacles on and/or off of the designated trails and/or the equipment that they use to get around and/or the elements they carry. The user is hereby informed that they may also have collisions with fixed or mobile equipment and/or collisions with third parties that do not generate any kind of liability for Cerro Bayo S.A. The user is hereby informed that the conditions of the delimited trails vary due to weather conditions and use. If the user does not agree that the sometimes severe harm resulting from these risks are not the liability of Cerro Bayo S.A., and does not agree that they are voluntarily assuming these risks and harms while practicing this sport, they should not buy the Pass. By purchasing the pass, the user assumes all personal risks, material risks and harms to third parties inherent in skiing and other related mountain sports, which they recognize as inherently risky activities.
14. The user is hereby informed that they must respect the signs, instructions and warnings on the trails and lifts that are duly communicated through signs and by the company's staff.
15. Users under the age of 14 must wear a helmet when on the trails, in accordance with provision 376/10 of the Provincial Directorate of Concessions of the Province of Neuquén.
16. Users who have different needs or a disability must enter the ski center with a responsible companion. In addition, these users or their companions may inform Cerro Bayo S.A., in advance, of the possible need for additional assistance. Users with disabilities must access the lifts with their respective companions, who must assume responsibility for the disabled person by signing the corresponding description of responsibility. The responsible companion must purchase the pass corresponding to the services they plan to use.
17. In addition, the only ski trails that disabled and/or adaptive skiers are allowed on are the green and blue trails that correspond to the lift that they rode. As an exception, expert adaptive skiers can use the red trails on the above mentioned lifts. The black trails are off limits for adaptive skiers. The use of the safety band or strap is required to fasten the chair to the lift.
18. For the user's safety only, the leader or members of the ski patrol may limit access to the lifts based on the technical skill demonstrated by the user.
19. The user's equipment must have the safety features needed to practice the sport and/or use the lifts; this means that it is warm enough, on all parts of the body, to resist low temperatures and stay outside for 3 to 5 hours longer than intended, in the case of problems with the lift. If the equipment does not meet these conditions, Cerro Bayo S.A. is not liable for the consequences that may result from the failure of said elements.
20. The partial, sectoral or total shutdown of the lifts for any reason, including weather and/or safety and/or technical conditions, does not entitle the user to make claims of any kind.
21. Due to weather conditions, a lift may be operated "conditionally"; this means that, for your safety, the lift may be closed at any time or be stopped for an unspecified time, and may be stopped completely and require evacuation with harnesses and/or safety elements. Cerro Bayo S.A. has the right to prohibit children on lifts that are operated "conditionally". In the case that passes are purchased when the weather conditions are "conditional", and this is stated on the receipt, web page and/or ticket offices, the user will not be entitled to any claim or refund.
22. The cost of the rescues performed by the ski patrol staff outside the authorized trails and in the backcountry areas and/or of people who violate the general service conditions and/or violate the hours set by Cerro Bayo S.A. for the use of the lifts, will be covered exclusively by the user. The cost of rescue per person will be, at least, equal to the sum in pesos of a adult's week-long pass in the high season. The cost of rescue may be higher, depending on the nature of the rescue.
23. The equipment used to move around on the trails at Cerro Bayo must include an automatic stopping system (stoppers) in good condition in order to avoid accidental slipping or a leash that must be attached to the leg, arm or waist of the user at all times, even when using a lift. In the case of using a leash, if the equipment is left by the user in any area above the base, it must be fastened to a firm railing or post.
24. Admission to the daycare is subject to the general conditions, availability and service hours.
25. Pregnancy increases the risks associated with skiing and any other mountain sport, as well as with elevated and surface lifts. By purchasing a pass, the user acknowledges and accepts the increased risk that comes with using the elevated lifts.
26. In order to ride the lift up with equipment other than skis or a snowboard (for example, with snowmotos, snowbikes, etc.) the user must request express authorization in advance at the Customer Service Office of Cerro Bayo S.A.
27. Pedestrians are prohibited from riding the elevated lifts, with the exception of the Telecabina Jean Pierre (Jean Pierre Gondola), Telesilla Principal (Main Chairlift), Telesilla Chalten (Chalten Chairlift) and Telesilla Panorámica (Panoramic Chairlift), whose use is described in the notes.
28. Users are prohibited from riding the lifts with paragliding equipment.
29. For the application of reduced prices, discounts and/or promotions, Cerro Bayo S.A. reserves the right to request the presentation of the corresponding documentary proof at any time and throughout the season. Failure to provide the requested documentation will result in the automatic annulment of the pass, without any right to protest.
30. Sleds and/or other unauthorized sled-like objects are not allowed on the lifts.

Notes:
1. Prices are expressed in pesos and are subject to modifications without prior notice.
2. Pass prices are for the public and include a VAT of 10.5%.
3. Prices correspond exclusively to passes for lifts operated by Cerro Bayo S.A.
4. For the purposes of lift fees, Snowflakes are all people under the age of 5.
5. For the purposes of lift fees, Children are all people between the ages of 6 and 11.
6. For the purposes of lift fees, Adults are all people between the ages of 12 and 65.
7. For the purposes of lift fees, Seniors are all people between the ages of 65 and 69, according to their identity document.
8. For the purposes of lift fees, Superior Seniors are all people above the age of 70, according to their identity document.
9. Children up to age 5 receive free passes when they show their identify document.
10. Pedestrian passes include rides up and down the lifts designated for that purpose.
11. The lift to be used may vary for operational or technical reasons.
12. Purchasing passes implies acceptance of the General Service Conditions.
13. In all cases of discounts on pass prices, the user must present the documentation that shows they have the right to the benefit publicized throughout our web page.
14. Users are prohibited from riding the lifts with paragliding equipment.

1. This is an agreement between Cerro Bayo S.A. and the user and will govern the use of the pass sale system on the website of Cerro Bayo S.A. (www.cerrobayo.com.ar).
2. The user states that they are of legal age (at least 18) and have the legal capacity required to purchase the products and services offered through the site.
3. The user swears under oath that all the information they provide to access and use this website is true, accurate and complete.
4. The user understands and accepts all the general conditions established below and expressly states that they are liable for the damages and assume the economic consequences of their wrongful actions on and with this website could cause Cerro Bayo S.A. and third parties.
5. The user must accept these general conditions to continue making a purchase on this site.
6. Cerro Bayo S.A. ensures that all the data provided by is users on its website will be stored in accordance with the provisions of Law 25326.
7. The user is obligated to prevent unauthorized third parties from accessing this website and to protect their personal password.
8. Accessing this website and registering as a user are both free.
9. Anyone who wants to purchase passes through this website must first register as a user in the system.
10. Once they have become a user, they can purchase the pass/es by paying the established price.
11. Cerro Bayo S.A. reserves the right to modify these conditions of use at any time and without prior notice. The terms and conditions and their modifications will apply immediately after they are published on the site. The use of the site after a modification has been made will be understood as acceptance by the user of the modifications introduced in the conditions of use.
12. All the content on this site is the exclusive property of Cerro Bayo S.A. and is protected by intellectual property rights.
13. Cerro Bayo S.A. is not responsible for the consequences derived from the use of the links of third persons or companies that are published on this website.
14. Users must have a Proximity Card to access the Cerro Bayo Ski Center. The cost of the pass is separate from the price of the Pass Purchased Online or in person at the Ski Center or any of the places where they are sold.
15. Every Proximity Card is associated with a specific pass, purchased based on the terms and conditions agreed to by the user.
16. The Proximity Card must be picked up at the offices of Cerro Bayo S.A., located at the base of the mountain, by the holder of the pass or by a person expressly authorized by the holder through a dated and signed authorization. In either case, the person's identity document must be shown.
17. Cerro Bayo S.A. is not responsible for the operations between the user and the financial institutions involved, including credit and/or debit card operators, during the business transaction involved in purchasing the pass. It is also not responsible for compliance with, the granting of or any other circumstance related to the promotions that are offered by the authorized payment methods.
18. Cerro Bayo S.A. reserves the right to modify, interrupt and alter the content and/or access to the site at any time, without prior notice.
19. Users are strictly prohibited from changing, copying, distributing, transmitting, displaying, creating, reproducing, publishing, licensing, or creating works derived from the information acquired through this site as well as from transferring or selling any information, software, products or services related hereto, without prior and express authorization granted in writing by Cerro Bayo S.A.
20. For the purposes of the contracts signed through this website, the parties designate the lower courts of the City of Buenos Aires, Republic of Argentina, as the competent forum and waive any other forum or jurisdiction that may otherwise apply.

Rates in Argentine pesos, per person, exclusively for residents of Argentina, subject to changes without prior notice. Valid for: 2018 Ski Season

Reservation Form

1. Reservations are subject to availability at the time the request is made.
2. The reservation will be kept until the expiration date indicated on the reservation confirmation. After this date, unconfirmed reservations may be canceled without prior notice.
3. To confirm the reservation, the user must make the total payment before the stipulated expiration date.
4. Payments can be made via bank deposit or transfer.
5. The bank deposit information must be sent by email, clarifying which reservation the deposit corresponds to.
6. All payments will be considered nonrefundable, even in cases of force majeure.
7. All changes made to confirmed reservations will be subject to availability.
8. Tourist operator Angostura Turismo EVyT 7852.

Cancellation Policy

High Season
• If the reservation is canceled up to 30 days before the guest arrives, 100% of the balance will be charged and will be a credit for future visits.
• If the reservation is canceled between 29 days and 4 days before the guest arrives, the amount corresponding to the total cost of the stay will be debited: 50% of the total cost of the reservation will be charged as a penalty and the other 50% will remain as a credit for future visits.
• If the reservation is canceled 72 hours before the guest arrives or the guest is a NO SHOW, 100% of the total cost of the stay will be charged as a penalty.
• If there is any payment at the time of the cancellation within the term, it will be considered a credit for future reservations.
In-Between/Low Season
• If the reservation is canceled up to 15 days before the guest arrives, 100% of the balance will be charged and will be a credit for future visits.
• If the reservation is canceled between 14 days and 4 days before the guest arrives, the amount corresponding to the total cost of the stay will be debited: 50% of the total cost of the reservation will be charged as a penalty and the other 50% will remain as a credit for future visits.
• If the reservation is canceled 72 hours before the guest arrives or the guest is a NO SHOW, 100% of the total cost of the stay will be charged as a penalty.
• If there is any payment at the time of the cancellation within the term, it will be considered a credit for future reservations.

Validity and Term

1. The contract will be valid for the 2018 winter season once it has been duly signed by both parties. Otherwise, the conditions agreed upon therein will not apply.
2. Either of the two parties can cancel this contract after giving the other party 30 days advance notice.
3. CERRO BAYO reserves the right to adjust rates without prior notice, in the case of inflation, currency devaluation or other events that may justify the subsequent adjustment of rates.